NDT Pilot documentation
Learn NDT Pilot at your own pace: step-by-step guides for every role, module, and workflow, no account required.
Browse by category
Getting Started
New to NDT Pilot? Start here: what the platform is, how to sign in, how roles and permissions work, and how to find your way around.
6 guides
Administrator Guides
Configuration and governance: company settings, users and roles, customers, sites, assets, document permissions, and data import.
5 guides
Operations Guides
Running the day-to-day intake and dispatch: creating work requests, scheduling and assigning work, and monitoring active jobs.
3 guides
Technician Guides
Field work in the technician portal: reviewing assigned inspections, completing reports, submitting for review, and handling returned reports.
3 guides
QA and Technical Review Guides
The review lifecycle: opening the review queue, examining reports, returning corrections, approving with a recorded signature, and releasing to customers.
2 guides
Personnel Guides
Maintaining the technician register: certification levels, methods, certifying bodies, expiry dates, and availability.
1 guides
Equipment Guides
Instrument readiness: calibration due dates, certificate references, service status, and storage locations.
1 guides
Customer Portal Guides
For customer contacts: signing in, tracking your requests, viewing released reports, your assets, and permitted invoices.
2 guides
Commercial Guides
Quotations and invoicing: creating quotes, recording acceptance and POs, converting to work, and tracking payment status.
2 guides
Workflow Guides
The complete connected workflow from customer enquiry to invoicing, and how each stage hands off to the next.
1 guides
Troubleshooting
Solutions for the most common problems: sign-in issues, missing records, submission and approval blockers, and upload failures.
4 guides
Learning paths by role
Read these guides in order to be productive in your role.
Coordinators
Technicians
Reviewers
Administrators
Finance
Customer contacts
Popular guides
Introduction to NDT Pilot
What NDT Pilot is, what it manages, and who it is for.
Platform Overview
A tour of every area of NDT Pilot and how the areas connect.
Creating Work Requests
Turn a customer request into an approved, traceable job.
Completing and Submitting Field Reports
Record findings and submit the report into the review queue.
Approving and Releasing Reports
Record the approval signature and release the report to the customer.
Using the Customer Portal
Track requests, view released reports, your assets, permitted invoices, and submit new work.
The Complete Inspection Workflow
All fifteen connected stages, from customer enquiry to historical record.
Why Can't I See My Records?
Empty lists and missing options are usually a visibility question, work this checklist.