Responding to Returned Reports
Fix what the reviewer asked for and resubmit cleanly.
Required permissions: The technician the report was returned to.
A rejection is a correction request, not a failure, the reviewer's reason tells you exactly what to fix.
Before you begin
- Read the recorded rejection reason
Step-by-step instructions
- 1
Open the returned report
Returned reports appear in your portal with the rejection status.
- 2
Understand the correction
The reason recorded by the reviewer states what was missing or unclear, for example, incomplete indication orientation.
- 3
Correct and resubmit
Update the findings or details requested and submit again, the new submission re-enters the queue, and both events are audited.
Expected result
The corrected report is back in the review queue.
What happens next
The reviewer re-examines the report.
Important
- Do not resubmit without addressing the recorded reason, it will be returned again.
Troubleshooting
Rejection reason unclear
Ask the reviewer directly, the portal shows who reviewed it; the conversation stays off the report record.
Related questions
Related module
Field Inspections module pageWas this guide helpful?
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